Before requesting help
- Confirm the iPhone and TV are on the same Wi‑Fi network (not a guest network with client isolation).
- In iOS Settings, allow Local Network access for TV Remote.
- Enable network / IP remote control on the television if the manufacturer requires it.
- For Samsung or LG, approve the connection prompt shown on the TV.
- Restart the TV, reopen the App, and scan again.
Supported scope
- Roku is the primary compatibility target.
- Samsung support requires on-TV approval and varies by Tizen firmware.
- LG webOS support is experimental until a given model/firmware is validated.
- Android TV, Google Cast, and AirPlay devices found on the network are not advertised as full remote-control targets.
Purchases
- Premium is a one-time Lifetime purchase. It does not renew automatically and has no recurring charge to cancel.
- Request refunds through Apple Report a Problem.
- Use Restore Purchases in the App after changing or restoring an iPhone.
Contact
Email 9366321@gmail.com and include:
- App version;
- iPhone model and iOS version;
- TV brand, model, and firmware if known;
- Whether discovery, authorization, or a specific key failed.
Do not send pairing tokens, client keys, serial numbers, or public IP addresses.
Related: Privacy Policy · Terms of Use
联系前请先检查
- 确认 iPhone 与电视连接到同一 Wi‑Fi（不要使用开启了客户端隔离的访客网络）。
- 在 iOS 设置中允许 TV Remote 使用本地网络。
- 如厂商要求，请在电视上开启网络 / IP 遥控。
- Samsung 或 LG 请在电视上批准连接提示。
- 重启电视，重新打开应用并再次扫描。
支持范围
- Roku 为主要兼容目标。
- Samsung 需要在电视上批准连接，效果随 Tizen 固件变化。
- LG webOS 在完成对应型号/固件验证前仍为实验性支持。
- 网络中发现的 Android TV、Google Cast、AirPlay 设备不作为完整遥控对象宣传。
购买
- Premium 是 Lifetime 一次性购买，不会自动续费，也没有需要取消的周期性扣款。
- 通过 Apple 报告问题 申请退款。
- 更换或恢复 iPhone 后，请在应用内使用“恢复购买”。
联系我们
请发送邮件至 9366321@gmail.com，并尽量包含：
- 应用版本；
- iPhone 型号与 iOS 版本；
- 电视品牌、型号及固件（如知道）；
- 是发现失败、授权失败，还是某个按键无效。
请勿发送配对令牌、client key、序列号或公网 IP 地址。