PDF-PRO

Support  ·  Privacy  ·  Terms

PDF-PRO is an all-in-one, on-device PDF toolkit — read, annotate, merge, split, compress, OCR, sign, encrypt, and scan. Everything runs locally on your iPhone.

Email Support

Frequently asked questions

How do I restore a purchase?

Open the app, go to Settings (or the paywall), and tap Restore Purchases. Make sure you're signed in with the same Apple ID used to buy. Your Pro access will be restored automatically.

How do I cancel or manage my subscription?

Subscriptions are managed by Apple. On your iPhone go to Settings → your name → Subscriptions → PDF-PRO. You can change plans or cancel anytime. Cancellation stops renewal at the end of the current period.

Where are my files stored? Are they uploaded?

No. All documents stay on your device and are processed locally. Nothing is uploaded to any server.

Why does the app ask for Camera / Photos access?

The camera is used only when you scan a document; Photos access is used only when you import images to convert into a PDF. The app reads only what you select.

I was charged but don't see Pro features.

Tap Restore Purchases in the app. If that doesn't help, email us with the App Store receipt and we'll sort it out. Billing itself is handled by Apple.

Contact

For anything else, email 9366321@gmail.com. We usually reply within 1–2 business days.

PDF-PRO 是一款全程在设备本地运行的一站式 PDF 工具箱——阅读、标注、合并、拆分、压缩、OCR、签名、加密、扫描,所有操作都在你的 iPhone 上完成。

邮件联系支持

常见问题

如何恢复购买?

打开应用,进入 设置(或付费墙页面),点击 恢复购买。请确保使用购买时的同一 Apple ID 登录,Pro 权限会自动恢复。

如何取消或管理订阅?

订阅由 Apple 管理。在 iPhone 上进入 设置 → 你的姓名 → 订阅 → PDF-PRO,可随时更换套餐或取消。取消后将在当前周期结束时停止续费。

我的文件存在哪里?会被上传吗?

不会。所有文档都保存在你的设备本地并就地处理,不会上传到任何服务器。

应用为什么需要相机 / 照片权限?

相机仅在你扫描文档时使用;照片权限仅在你导入图片以转换为 PDF 时使用,应用只会读取你主动选择的内容。

已扣费但没有解锁 Pro 功能?

请在应用内点击 恢复购买。若仍无效,请附上 App Store 收据发邮件给我们。账单本身由 Apple 处理。

联系我们

其他问题请发送邮件至 9366321@gmail.com,通常 1–2 个工作日内回复。